Ferndesk Pricing Overview

Ferndesk offers flexible pricing plans to fit teams of all sizes, from startups shipping fast to enterprises requiring advanced security. All plans include a 7-day free trial with no credit card required.

Plan Comparison

Startup Plan: $39/month

Perfect for small teams getting started with AI-powered documentation:

• 10 AI publish credits per month (resets each billing cycle)

• 2 collaborators

• Public help center

• Custom branding and domain support

• Analytics and feedback collection

Scale Plan: $99/month

For growing teams shipping features weekly:

• Unlimited AI publishing (no credit limits)

• 5 collaborators

• Private help center with SSO/OIDC

• Custom subfolders via Cloudflare

• Priority email support

Enterprise Plan: Custom pricing

Tailored for large organizations with advanced requirements:

• Everything in Team

• SAML/SSO authentication

• Unlimited team members

• Dedicated support and onboarding

• Custom SLAs

Understanding Publish Credits

Publish credits are consumed when Fern (the AI agent) creates or updates an article on your behalf. Each AI-generated or AI-updated article uses one credit.

Key details:

• Manual edits and drafts don't consume credits

• Startup plan includes 10 credits/month (resets at billing cycle)

• Team and Enterprise plans have unlimited credits

• Extra credits cost $0.50 each and never expire

For more information, see What are publish credits in Ferndesk? and How to buy publish credits.

Overage Costs

If you're on the Startup plan and exceed your 10 monthly credits, you have two options:

1. Purchase additional credits at $0.50 each — Buy between 2 and 2,000 credits in a single transaction via your billing page. These credits don't expire or reset.

2. Upgrade to the Scale plan for $99/month — Get unlimited AI publishing with no per-article fees.