Roadmap

Last updated: Jan 20th 2026

High Priority

• Chrome Extension V2: Find articles, talk to fern, hand off tasks, respond to support tickets with AI.

• API Documentation: Automatically generate and sync API reference guides.

• Native Changelogs: Manage your product updates directly within Ferndesk.

Medium Priority

• New Article Blocks: interactive cards, improved code block.

• Advanced Assistant Training: refine how Fern answers questions, allowing you to provide specific context and "fine-tune" its knowledge.

• Slack Integration: Bring the power of Fern to where your team works. Chat with the assistant and search your documentation directly from Slack.